At Gotham Compounds, we are committed to providing reliable, secure, and efficient shipping for our laboratory research materials. Every shipment is carefully prepared, packaged, and handled to help ensure that research materials arrive safely and in good condition. Please review our shipping information below.

Order Processing & Dispatch

Same-Day Dispatch: Orders with confirmed payment received before 5:00 PM CST are typically processed and dispatched on the same business day.

Next Business Day Processing: Orders placed after 5:00 PM CST, or on weekends and holidays, will be processed on the next business day.

Shipping Partners & Estimated Delivery

Gotham Compounds works with trusted shipping carriers, including USPS and UPS, to provide dependable delivery services.

• Estimated Delivery: Most domestic shipments arrive within 2–3 business days after dispatch.

• Tracking Information: Once a shipment has been transferred to the carrier, a shipping confirmation email containing a tracking number will be sent to the customer.

Shipping Rates

Shipping charges are calculated during checkout based on the destination, shipment weight, and selected shipping method. All applicable shipping costs are displayed before the order is finalized.

Delivery Delays

Although we make every reasonable effort to dispatch shipments promptly, delivery times cannot be guaranteed. Delays may occur due to circumstances beyond our control, including:

• Severe weather conditions

• Carrier operational delays

• Government or customs inspections

• Other unforeseen transportation or logistical disruptions

If a shipment experiences an unexpected delay, our support team will make reasonable efforts to assist with shipment tracking and communication with the carrier.

Customer Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout. Gotham Compounds is not responsible for delayed, lost, returned, or misdirected shipments resulting from incorrect or incomplete shipping information supplied by the customer.

Storage of Research Materials

Upon delivery, laboratory research materials should be stored according to the storage information provided for the applicable product, where available. Proper laboratory storage and handling help maintain product integrity during storage and research activities.

Questions About Your Shipment

If you have questions regarding your shipment, tracking information, or order status, please contact Gotham Compounds through our Contact page. Including your order number will help us assist you more efficiently.